Cancellation and Claw back fee. Month to month customers may cancel their iNetBfn home internet price plan, by providing a cancellation notice, by last business day (Monday – Friday) before 16:00 before the commencement of the notice month. Customers are bound to the cancellation provisions contained in the contract terms and conditions which includes but are not limited to the liability of cancellation charges. iNetBfn retains ownership of the fixed 4G router provided the customer subscribes to the MTN home plans. Therefore customers initiating cancellation are required to: return the free to use 4G router to 18 Theo Potgieter Street, Langenhovenpark Bloemfontein when initiating a cancellation. Our customer will return the router in a good working condition In the original packaging including the following contents: router power cable, router network cable, router user manual, sim card in original packaging. In the event that our customer is not able to return the free to use fixed 4G router to iNetBfn, due to the device being lost, stolen or damaged, the following amount of R2599 will be clawed back from the customer from the customer Debit or Credit card. Best effort speeds is best effort service and the speeds cannot be guaranteed. The Fixed Wireless Access Router is geo-locked to a specified tower and cannot be geographically moved as the router will log out.